FAQ
Browse our Frequently Asked Questions
What Types of Plumbing Services Do You Offer?
We offer a wide range of plumbing services, including residential and commercial plumbing, drain cleaning, leak detection and repair, water heater installation and repair, sewer line services, and bathroom and kitchen remodeling.
How Can I Tell If I Have a Plumbing Leak?
Common signs of a plumbing leak include an unexplained increase in your water bill, water stains on walls or ceilings, damp spots around your home, and the sound of running water when no faucets are on. If you suspect a leak, it’s best to contact us for a professional inspection.
What Should I Do If I Have a Plumbing Emergency?
In the event of a plumbing emergency, such as a burst pipe or severe leak, turn off the main water supply to your home, if possible. Then, call us immediately, and we will dispatch a plumber to your location as quickly as we can.
Do You Offer Free Estimates?
Yes, we provide free estimates for most plumbing services. Our technicians will assess the situation and give you a clear understanding of the costs involved before starting any work.
Are Your Plumbers Licensed and Insured?
Absolutely! All of our plumbers are licensed, insured, and experienced professionals. We prioritize your safety and satisfaction.
How Do I Maintain My Plumbing System?
Regular maintenance can help extend the life of your plumbing system. We recommend routine inspections, avoiding flushing non-degradable items, and checking for leaks or corrosion. You can also schedule annual maintenance with us for a comprehensive check-up.
What Types of Payment Do You Accept?
We accept various payment methods, including cash, credit/debit cards, and checks.
How Can I Prevent Clogged Drains?
To prevent clogs, avoid putting grease, coffee grounds, or fibrous foods down the sink. Use drain covers to catch hair and debris, and consider scheduling regular drain cleaning services with us.
What Should I Do If My Water Heater Is Not Working?
If your water heater isn’t functioning, check the pilot light through the glass window at the bottom of the heater. If it does not re-light, or there is water leaking from the tank or the pressure release valve, call us for an inspection and our qualified technicians can get your hot water working in no time.
Do You Offer Warranties On Your Services?
Yes, we stand behind our work! Most of our services come with a warranty. Please ask our team for specific details regarding warranties on your project.